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09/09/2017 at 1:25 pm #18232
Before retirement, the IT department would handle issues remotely through Teamviwer. They had our laptops locked down so tight I couldn’t even run defrag! Every one in a while I would place an “order” for maintenance and set an appointment time from my home office and I could “see” them doing what they do on my screen.
It’s a good application.